IT Consultant

IT Consultant

Overview

Location - Multiple locations 

Pay - £23,775 - £29,000 a year 
 Job Type - Permanent, Full-time 
 Hours - Monday to Friday 40 hours between 8am - 5.30pm

Benefits

• Additional leave 
• Car scheme
• Company events
• Company pension
• Cycle to work scheme
• Employee assistance programme
• Profit sharing
• Referral programme
• Sick pay
• For full list, please see click "apply"

Full Description

Computeam is a fast growing education technology provider, delivering managed IT services to over 500 school and Multi-academy Trust clients across the UK. With 35% YoY growth over the past two years we are recognised as a world class employer by Best Companies Index.

We are now looking for a IT Consultant to join our world class company. Candidates must have a good understanding of an experienced IT Consultant and be someone who is competent working with clients, customers and colleagues of all levels of seniority.

Computeam is passionate about our mission to improve education outcomes using technology and we’ve been voted one of the Top 25 Small Companies to work for in the UK in the Best Companies Index for 2023 as well as Top 10 in the Technology Sector. We’re therefore looking for a driven individual who is keen to make a difference to hundreds of schools across the UK.

Role fundamentals - What you'll do:

• Make regular visits to client schools to provide effective on-site responses to a range of IT networking and end user support requests
• Use robust and developing knowledge to support across IT services and technologies, including Microsoft, Google and Apple platforms
• Process and escalate incoming requests for support both on site and remotely via the helpdesk
• Participate in project work at client sites, with the potential for developing the direction and scope of these projects in the future
• Work closely with our expert Account Managers to provide holistic technical support and consultancy for valued clients in schools.

What you'll need to succeed:

• Around 3 years’ demonstrable experience in IT support services or consultancy
• Practical working knowledge of firewalls and HP Aruba switches in the Education or Public sectors ideally
• Windows AD, Microsoft Office 365 and Azure AD,
• MS InTune device management
• Well-developed network troubleshooting skills
• Knowledge of LAN & WAN technologies
• Some VMWare and Microsoft Hyper-V experience (desirable)
• Some experience in recent Microsoft Server 2016-2019 builds
• Experience with Google Workspace For Education (desirable)
• Relevant certification in Networking (e.g., CCNA) and/or Microsoft

Why work with Computeam?

We have been recognised as a World Class Employee by Best Companies in 2023 and we have excellent engagement and wellbeing practices, which in turn drives an excellent service for our clients. We believe in rewarding our staff and sharing in Computeam’s success.

Our values:

Passion – truly engage with our aim and use that to provide the best service you can in your role

Purpose – make your actions purposeful and positive

People – collaborate with the team to support and develop on a peer to peer basis

Proud – demonstrate pride in the role you are doing and how this will impact better outcomes in education