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Voice over Internet (VoIP) Telephony Features
Full transition from analogue to digital phone systems
Installation of physical equipment and software
Comprehensive training for staff
The Future & Present
VoIP (Voice over Internet Protocol) is the future – and present! – of our trusted desk phone device.
The system works by compressing digital data and transmitting it to the end destination user, via a secure channel, over the internet. It is higher quality, more secure and more cost-effective than a traditional analogue system.
Like all other VoIP systems, our high-quality solution is part of the universal language and can communicate with all analogue systems and any VoIP solution from other providers.
VoIP was originally used in 1974, and you will have likely already used it for a Teams, WhatsApp or a Messenger call.
What does Computeam offer?
Computeam can offer a seamless transition from any analogue system to digital, or even help you to migrate from any alternate, dated VoIP solution.
Full configuration, installation of physical equipment and support on deployment of the revolutionary Soft App, to phones, laptops and the like is included. Don’t worry, we won’t make you wear a headset! Our offer comes with a wide selection of handsets that look (almost) just like a standard telephone system.
Comprehensive Training
A comprehensive training session is available, which can be recorded for future staff use—as a refresher or reference tool. We also provide ongoing support for the life of your contract, as you’d expect.
Solutions to meet your needs
Starting with a simple initial scope of your existing technology, Computeam will provide a solution design tailored to meet your specific needs.
Call Management
- Interdepartmental calling
- Multisite integration
- Speed dial setup
- Personalised extensions
- Voicemail with central mailboxes
- Whisper & Barge functions
Advanced Routing
- Round Robin call routing
- Hunt Group calling
- Auto Attendant system
Call Analysis Tools
- Call Recording features
- Live Wall Boards
- Detailed Call Reports
Collaboration Features
- Instant Messenger service
- Three-Way Calling capability
- Alternative video calling platform
How do Computeam
provide this service?
Our process begins with a detailed consultation to understand your needs, followed by an assessment of your existing technology infrastructure, including connectivity and cabling. After a site visit, we craft a custom Solutions Design, complete with technical specifications and recommendations. Once you place your order, a dedicated Project Manager oversees the configuration, delivery and deployment of the new system, ensuring any important numbers are transferred over seamlessly.
The system undergoes thorough testing and client review before going live. In addition to this painless transition, Computeam will also dispose of any old equipment for you in the most environmentally friendly way possible.
How can your school benefit?
VoIP is fully scalable, more secure, more feature-rich, has a better quality of call and will imminently be business-critical, with almost half the UK set to be on VoIP by the end of 2024, and the analogue system and infrastructure shutting down completely in 2025. Upgrade your trust or school/s to VoIP and unlock the following:
- Staff Emergency Broadcasting
- Student Support Lines
- Communication in every classroom (and beyond)
- Voicemail to Email
- Time of day call routing
Safeguarding & the Soft App
With the soft app available on smartphones, iOS and other devices, such as laptops and tablets, this service is a real-life contingency for when disaster strikes and hard-wired systems go down. Enabling communication to and from the outside world when you need it most.
This is now a tried and tested communication method and phone system for the education sector and is already in use by the NHS and Red Cross Society.
Get in touch
Get in touch to discuss your requirements
Our expert team are always available to assist with any questions you might have about our services.
We recommend using the form to get your questions straight to the right team. However, if you'd prefer to email or call us direct:
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